Shipping Policy

At Elegance Fashion House, we are committed to providing our customers with a seamless shopping experience, including reliable and efficient shipping services. Please read the following shipping policy carefully to understand how we handle the shipment of your orders:

1. Processing Time:
– Once your order is placed, our team works diligently to process and fulfill it as quickly as possible. Orders typically take 1-3 business days to process before they are shipped out. During peak seasons or promotional periods, processing times may be slightly extended, but we strive to keep any delays to a minimum.

2. Shipping Methods:
– We offer a variety of shipping methods to suit your needs, including standard and expedited options. The available shipping methods and associated costs will be displayed at checkout. Please select your preferred shipping method accordingly.

3. Shipping Rates:
– Shipping rates are calculated based on factors such as the destination, shipping method selected, and the weight and dimensions of the package. Shipping costs will be displayed at checkout before you complete your purchase. We may occasionally offer free shipping promotions for qualifying orders, so be sure to check our website for any ongoing offers.

4. Delivery Time:
– The estimated delivery time depends on the shipping method chosen and the destination of the package. Standard shipping typically takes 3-7 business days for domestic orders, while expedited shipping options may deliver within 1-3 business days. Please note that international orders may take longer to arrive due to customs clearance and other factors beyond our control.

5. Order Tracking:
– Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status and whereabouts of your package. If you have any questions or concerns about the shipping status of your order, please don’t hesitate to contact our customer support team for assistance.

6. International Shipping:
– We offer international shipping to select destinations. International orders may be subject to customs duties, taxes, and import fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. Please check with your local customs office for information on any applicable fees before placing your order.

7. Shipping Restrictions:
– Some items may be subject to shipping restrictions due to their size, weight, or contents. Additionally, we may not be able to ship to certain remote or restricted areas. If your order is affected by any shipping restrictions, we will notify you promptly and work with you to find a suitable solution.

8. Shipping Address:
– Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delays or delivery issues. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you have any further questions or concerns regarding our shipping policy, please feel free to contact us. Our dedicated customer support team is here to assist you and ensure that your shopping experience with Elegance Fashion House is smooth and enjoyable.