Shipping Policy

At Elegance Fashion House, we are committed to delivering your Suits and Sarees safely and on time. Please read our shipping policy carefully before placing an order.

1. Order Processing Time

• Orders are processed within 1–3 business days after successful payment confirmation.

• During festive seasons, sales, or promotional periods, processing time may be slightly extended.

2. Shipping Methods

• We ship orders through reliable and trusted courier partners.

• Shipping options and charges (if applicable) are displayed at checkout before payment.

3. Shipping Charges

• Shipping charges are calculated based on order value, destination, and package weight.

• Any applicable shipping fees will be clearly shown during checkout.

• Occasionally, we may offer free shipping promotions, which will be mentioned on the website.

4. Delivery Time

• Estimated delivery time for domestic orders is 3–7 business days after dispatch.

• Delivery timelines may vary depending on location, courier service, and external factors beyond our control.

5. Payment Mode (No Cash on Delivery)

• Cash on Delivery (COD is NOT available).

• We accept prepaid payments only via secure online payment methods available at checkout.

• Orders will be processed and shipped only after successful payment confirmation.

6. Order Tracking

• Once your order is shipped, you will receive a tracking ID via email or WhatsApp.

• You can track your order status using the provided tracking details.

• For any tracking-related issues, our support team is available to assist you.

7. International Shipping

• Currently, international shipping availability may be limited.

• If international shipping is applicable, customs duties, taxes, or import charges (if any) must be borne by the customer.

• These charges are not included in the product or shipping price.

8. Shipping Address Responsibility

• Customers must provide a complete and accurate shipping address at checkout.

• We are not responsible for delays or delivery failures due to incorrect or incomplete address details provided by the customer.

9. Shipping Restrictions

• Some locations or remote areas may face delivery limitations.

• In such cases, customers will be informed, and an alternative solution will be discussed.